SSO for Osticket

Overview

Akku, developed by CloudNow Technologies, is a robust Identity & Access Management (IAM) solution designed to streamline user provisioning, access management, and activity monitoring throughout the user lifecycle. It offers administrators the tools to efficiently manage user privileges and ensure data security in cloud environments. With Akku, organizations can confidently embrace cloud technology while maintaining compliance with standards and regulations. Its comprehensive features enable seamless onboarding, secure authentication, a single point-of-access to all applications, enforcement of access policies, and monitoring of user activity to detect and respond to security threats effectively while enhancing the user experience significantly. By prioritizing data security, privacy, and compliance, Akku provides users with peace of mind while improving overall productivity. With its flexible and scalable architecture, Akku is well-equipped to meet the evolving needs of modern organizations in managing their identity and access requirements.

Introduction

osTicket SAML SSO with Akku provides a secure and reliable method for authenticating users. To set it up, you'll need an osTicket account, an Akku account, and the enabled SAML SSO Integration feature. First, configure your Akku instance by adding the osTicket SAML SSO app and specifying the required fields. Then, grant Akku permission to access your osTicket domain. Next, set up the SAML request and authentication URL in your Akku instance. Finally, test your integration to ensure seamless authentication for your users.